Vieolo

Privacy Policy

Last updated: September 26, 2026

Introduction

This privacy policy (the "Policy") describes how Vieolo.com collects, uses, and shares your personal information when you use our SaaS product (the "Service").

Personal Information We Collect

We collect the following personal information from you when you use the Service:

  • Contact information, such as your name, email address, and phone number
  • Payment information, such as your credit card number and billing address. We delegate the storage and handling of your payment information to third party payment processors.
  • Usage data, such as the pages you visit on our website and the features you use in the Service. On our website, usage data is collected with DataFast, a cookieless analytics service, and we only use it in aggregated form to understand and improve our website
  • Device information, such as your IP address and browser type
  • Cookie data, which is small text files that are stored on your device when you use the Service. On our website, we only use cookies that are strictly necessary for its basic functionalities and security. We do not use cookies for advertising or to track you across websites

How We Use Your Personal Information

We use your personal information to provide you with the Service, to improve the Service, and to communicate with you. We also use your personal information to:

  • Process your payments
  • Respond to your inquiries
  • Personalize your experience on our website and in the Service
  • Detect and prevent fraud
  • Comply with our legal obligations

Sharing Your Personal Information

We do not share your personal information with any third party, except in the following cases:

  • Our payment processor to process your payments
  • DataFast, our website analytics provider, which processes usage data and device information on our behalf to produce aggregated statistics about our website

Your Rights

You have the following rights with respect to your personal information:

  • The right to access your personal information
  • The right to correct your personal information
  • The right to delete your personal information
  • The right to object to the processing of your personal information
  • The right to restrict the processing of your personal information
  • The right to port your personal information
  • The right to withdraw your consent to the processing of your personal information
  • To exercise any of these rights, please contact us at support@Vieolo.com

Data Retention

We will retain your personal information for as long as necessary to provide the Service to you, to comply with our legal obligations, and to resolve disputes.

Security

We take measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Physical security measures, such as restricted access to our data centers
  • Technical security measures, such as firewalls and encryption
  • Administrative security measures, such as employee training on data privacy

Changes to This Policy

We may update this Policy from time to time. If we make any material changes to the Policy, we will notify you by email or through a prominent notice on our website.

Contact Us

If you have any questions about this Policy, please contact us at support@Vieolo.com